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NAQEL Express Launches New Cairo Facility: Outlet, Warehouse, and E-Fulfilment Centre

NAQEL Express, a leading shipping services and logistics solution provider, announced the opening of an all-new distribution centre in Cairo, Egypt.

 Shipping Services Cairo Egypt

This new outlet includes a warehouse as well as an e-fulfilment centre, allowing NAQEL Express to expand its cross-border reach and bolster its service offerings to Egypt’s most prominent businesses and e-commerce brands.

 The Centre, located in Al Nasr City, is the latest addition to the NAQEL Express global network and will be used to provide:

      Swift door-to-door deliveries in Cairo, Alexandria, and Giza.

     Storage and order fulfilment tailored for e-commerce businesses.

     Efficient cargo transport between GCC countries, particularly Saudi Arabia and UAE, as well as sea and air freight from China, USA, and Europe.

About NAQEL Express

The shipping company started out as Hala Express in 1993. And in 2005, NAQEL Express was established as a joint venture between Saudi Post (SPL) and Hala Express.

From that point on, it established itself as one of the largest, most reliable logistics companies inthe UAE and Saudi Arabia, with a footprint that spans 14 other countries, including:




     United Kingdom






     Hong Kong

     United States of America



 It has freight service desks strategically placed in the United States, Europe, the United Kingdom, China, India and Egypt, all to make it easier for its customers to trade goods globally.

 It also has a customs clearance licence under its belt. This unique advantage enables it to both clear shipments and deliver them straight to customers’ doorsteps.

 The company caters to businesses and individual consumers, making it a one-stop shop for all shipment needs. 

NAQEL Express Services and Solutions

Headquartered in Saudi Arabia, NAQEL excels in delivering the following logistics services to markets in GCC and across the world.

1. E-commerce Services

NAQEL Express’s comprehensive range of e-commerce shipping services includes domestic and cross-border delivery as well as e-fulfilment. 

     Domestic and International Delivery

NAQEL Express prioritises customer satisfaction and values delivering goods on time. That’s why it offers all e-commerce businesses full-mile, final-mile, and customs clearance options. 

For domestic deliveries, you can choose between a same-day or a maximum three-day time frame. And for international shipments, the company has a three to seven-day delivery window. 

With both delivery options, payment is available through cash and cashless means. Your customers will also receive convenient notifications via SMS and WhatsApp to keep them in the loop, along with the ability to track their orders using their waybill, mobile and order numbers. 


Today’s e-commerce and online businesses need more than just a delivery service. 

They need a full suite of customisable, end-to-end fulfilment services, which is why NAQEL Express provides everything from stock control and order management to tracking and bonded/re-export zone services. 

For instance, their order management services include Pick & Pack, where items are meticulously selected and packaged according to your requirements. They label each package to ensure it’s marked with the correct information, handle the consolidation and sorting of packages, and manage customer returns. 

2. International Road Service (IRS)

International Express is another service presented by NAQEL Express. It’s designed to transport goods from one country to another within the Gulf region in the shortest possible time. 

They offer standard day deliveries for parcels and full truck load (FTL) shipments and speedy deliveries for light documents and packages. 

Additionally, they provide an assortment of value-added choices, with some being offered at no extra cost while others may come with additional charges. 

These include insurance services, same-day delivery, weekend and evening delivery options, transportation of hazardous materials, proof of delivery, delivery notifications, and remote area deliveries. 

3. Warehousing

NAQEL Express employs a multi-modal approach encompassing traditional warehousing and third-party logistics (3PL) services. 

Their state-of-the-art warehouse management system has humidity and temperature-controlled storage spaces to preserve the safety and integrity of stored goods. 

They also offer cross-docking services to reduce inventory expenses and accelerate deliveries to the market. This makes them a perfect fit for companies handling products with short shelf lives or those providing same-day delivery options. 

4. Freight Forwarding

If you need to move goods internationally, NAQEL Express is the ideal choice. They offer sea and air freight forwarding services, import/export customs clearance, pre-shipment inspection, packing services, and more. 

For airfreight, they have standard, economy and premium shipping services. All of these offer door-to-door pickup and delivery and timely updates on shipment statuses. 

Sea freight is available through full container load (FCL) swift and standard sea freight, and less-than-container load (LCL) options. Each is tailored to meet your needs, budget, and delivery requirements. 

5. Industry-Specific Solutions

Aside from providing general logistics services, NAQEL Express also offers solutions tailored to address specific industry requirements. 

     FMCG and Perishables — The company offers customs clearance, cross-docking, packaging, warehousing and fulfilment of all FMCG and perishables, such as raw materials, food, electronics, clothing, home appliances and luxury goods. 

     Aviation and Defence —NAQEL Express provides customised solutions for the aviation and defence sectors, including aircraft on-ground logistics (AOG), maintenance repair operations (MRO), warehousing and distribution, road feeder services, and reverse logistics. 

     Oil and Gas — For oil and gas, the company ensures rapid delivery times through priority clearance gateways, reverse logistics, collaboration and management among multiple parties, and warehousing and distribution services.

6. Cold-Chain Logistics

Cold-chain logistics is one of NAQEL Express' core services.

 It includes the temperature-controlled warehousing and distribution of pharmaceutical products that require special conditions to remain safe for use. It’s specifically designed to cater to the needs of pharmaceutical manufacturers, distributors, and healthcare specialists.

 The company's high-tech infrastructure ensures total compliance with Saudi Food and Drug Authority-Good Distribution Practices (SFDA-GDP) guidelines. 

There’s also NAQEL Pharma for individuals located or residing in Saudi Arabia. This online portal makes it easy for customers to manage and receive their pharmaceutical refills. It has a user-centric interface through which customers can effortlessly book, monitor and track their refills. 

NAQEL Express: Simplifying Your Logistics Journey

For any business that needs to deliver its products safely and on time, NAQEL Express is an invaluable partner. 

With 28 years of experience and an extensive range of shipping services and logistics capabilities, it’s no wonder why NAQEL Express has become the go-to provider of logistics services in the Middle East, North Africa, and beyond.

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