How to Check Du Prepaid/Postpaid data balance Online - du recharge -balance check code
Online access to check the balance and credit of your Du Data account
Want to know how to check the balance of your Du account online? You
have come to the right place. Click here to learn more. The UAE is home to two
main telecom providers, one of whom is Du Telecom, the other is Etisalat. If
you wish to know how to check your remaining balance credits, please follow the
instructions we have provided both for post-paid and prepaid lines.
There are two of the most inconvenient experiences a person can have today: not knowing how much credit you have on your mobile (prepaid) and not knowing whether or not you've already exceeded your credit limit (postpaid).
As long as you have
some free data remaining or if you have Internet access, you can check your Du
balance whenever and wherever you are. You can find out how to do this in the
following section.
Learn about AED 199 - DU New Wireless Internet Offer
Here is a guide to checking your Du Balance online
According to this research, a large number of people in the
United Arab Emirates use mobile phones on a daily basis. Do you know that
subscribers to Du, one of the leading telecom providers in the UAE, can access
their prepaid and postpaid balances and recharge their prepaid accounts online? Here is how to do
it:
Checking
the balance of your Du Prepaid card
Users of Du mobile
may check their prepaid balances by using shortcodes. In order to make them
easier to remember and shorter than telephone numbers, these codes are unique
to each (network) operator.
If you wish to check your Du mobile prepaid balance, you can use
the short code *135# for free.
·
You can dial the short code *135# or type "balance" in
your messaging application and send it to 1335.
·
You will receive an SMS with information about the remaining
prepaid balance on your du sim.
Note: If a user has
consumed 70%, 85%, or 100% of their mobile data, the Du Telecom automatically
sends them an email notification.
Furthermore, Du's official online portal provides
you with easy access to your mobile prepaid balance:
·
The official website of du can be accessed through the following link:
https://myaccount.du.ae/servlet/myaccount/en/home.html?.
·
Follow the instructions provided after entering your username and
password.
·
You will see your account details on your homepage as soon as you have
successfully logged in. These will include the number of remaining mobile
credits.
Note: If you wish to access this page, you must have a Du online account. If you do not
have an account, click Register Here next to the Login button and follow the
directions on the page.
Checking
the balance of the Du Postpaid Data Plan
Additionally, du postpaid
sim card users may track their remaining mobile data balance by following one
of the following options:
Option-1: Please type
"rewards" into the text field and send it to 1223.
·
Using this method,
you can check your postpaid balance or data balance easily and offline.
Option-2: Please refer to the du self-care portal to determine your
account balance.
·
To check the
balance of your prepaid card online, simply log in and follow the on-screen
instructions.
If you wish to reload your
du prepaid balance, there are various methods available:
1.
The fastest way is to use the online
quick recharge option
2. Found
under 'My Account', or by selecting the option for automatic recharge
3. Through
the Du App
4. There
are three basic types of scratch cards: scratch cards, easy top-ups, and
e-vouchers
5. Recharge
via Payment Machines
6. Transfer
credit from other du Sim
1. The
fastest way is to use the online quick recharge option
This method
provides the greatest convenience for those who have access to the Internet in
order to recharge their mobile prepaid balances.
·
Check out du's
official website (https://myaccount.du.ae/servlet/myaccount/en/mya-quick-recharge.html)
·
Pay with your
debit or credit card by entering your mobile number.
2. Found under 'My Account', or
by selecting the option for automatic recharge
As well as recharging/top up
your credit, you can also renew your ID documents, check your daily usage, pay
your bills, track your payments, and much more using this method.
3. Through the Du App
With the du App,
you can set up an auto-payment facility so that you will not have to worry
about not paying your bills.
It is also possible
to make free mobile payments using the app, which is available to both prepaid
and postpaid subscribers.
To set up your
account for mobile payments, please visit your Selfcare account and enter your credit card information
(MasterCard, VISA, Diners Club). Alternatively, you can register your credit
card at any of du's outlets in the country to activate this service.
Du App can be
downloaded from the App Store, the Google Play Store, and the App Gallery.
4. There are
three basic types of scratch cards: scratch cards, easy top-ups, and e-vouchers
There are various types of
eVouchers and scratch cards available at du. Depending on your needs, you can
recharge your prepaid credit with options that range between AED 25 and AED
525.
5. Recharge via Payment
Machines
Payment devices are available in the UAE through which you
can top up/recharge your prepaid account. There are approximately 150+ stores
that allow you to recharge your account through a payment machine.
6.Transfer
Credits from other Du Sim
Anytime, anywhere, you can transfer credit from your mobile
phone to any other prepaid subscriber. Subscribers of Mobile Prepaid Voice
plans (Pay As You Go, Alo, New Alo, VML, and Extra Social), as well as
subscribers of postpaid plans and those with prepaid wallets under the Elite
and Emirati plans, may take advantage of this service.
1st Option:
·
Call *121* [recipient's mobile number] *[the amount in AED]
·
Choose 1 for confirmation or 2 for cancellation
2nd Option:
·
Dial *121#
·
Followed by the recipient's mobile number
·
Along with the AED amount
·
You will receive a confirmation e-mail from du
How
to make use of Du's roaming services?
It
is convenient to take advantage of du's roaming services while traveling from
the UAE to ensure your lines of communication remain open wherever you may be.
We have a large network of partners spanning 250 countries worldwide. To get the most out of du's roaming services, the
following things should be kept in mind:
To Activate
Roaming Option Before Trip with du Telecom
1. Before selecting a
bundle package that matches your needs for your trip, make sure to check with
du's preferred partners in the country you will be visiting.
2. To take advantage
of du's international roaming services, you will need a 3G, 4G, or 5G
phone.
3. To determine whether
your phone's data roaming feature is enabled:
·
Navigate to Settings > Data Roaming
·
And turn the Roaming feature on
·
For more information about your line's roaming
status, you may send SMS 'Roaming' to
5102.
Activating
Roaming Pack after Reaching your Destination/ Out of Country
·
Once you reach your destination, restart your phone.
·
The phone will automatically reconnect to one of the local networks in your
country after it is restarted. If it does not find your preferred network
automatically, you can manually connect via your phone's settings.
·
When you turn on your phone in the country you are visiting, you will
receive a welcome message.
·
If you wish to monitor your data balance at any time, you may use the du
app or visit their online portal at https://mydata.du.ae/.
·
An SMS notification will be sent to you once you have used up 70%, 80%,
and 100% of your bundle.
· In the event that your phone is lost or stolen, you may report it to du's hotline service at +971555678155 so your line can be suspended for five days to prevent any misuse.
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